Biman Bangladesh Airlines yesterday introduced an online reservation and ticketing system to allow travellers to book flights and seats on the internet.
An application, known as internet booking engine (IBE), allows travellers to make reservations on the airline’s website.
“Biman’s long-cherished dream of introducing the internet booking engine finally came true,” said Biman Managing Director Muhammad Zakiul Islam at the launching ceremony at the national carrier’s headquarters in Kurmitola, Dhaka.
Travellers will be able to reserve and buy tickets in advance, he said. At present, they have to collect and pay for the tickets by coming to the Biman office within 24 hours of their booking, the Biman MD added.
“Within two months, passengers will be able to purchase tickets through the IBE in advance by credit card,” he said. Gradually, Biman’s travel agents will get the same facility.
The online ticketing system will help the national flag carrier to trim expenses. Travellers will also enjoy a 5 percent commission on their online purchase. At present, Biman pays 7 percent in commission to its travel agents for selling a ticket.
The Biman boss said the IBE would help travellers and tourism industry and support reservation through the internet.
IBE allows a passenger to specify their travel requirements, such as city of departure, destination, departure date, return date and class of travel. The passengers will also be able to get information on any flight schedule and book accordingly, Islam said.
The online system will also help consumers to book hotels, holiday packages, insurance and other services as well.
