Tuesday, June 18, 2024

Little care for luggage

Showkat Alam Khan, a Bangladeshi expatriate in Canada, was much excited about his Dhaka trip.
He was going to see his mother, a cancer patient living in the city’s Kalabagan, and to let her have a glimpse of his fifteen years of life abroad, captured in video and still cameras.
Unfortunately, the tour turned quite annoying.
Soon after boarding an Etihad Airways flight (EY140) in Toronto on April 9, air hostesses requested him to send his handbag, carrying the cameras, to his other luggage in the stowage.
Showkat did not mind at all as they assured him of the bag’s safety.
Little did he know about the shock waiting for him. When he reunited with his luggage arriving in Dhaka via Abu Dhabi on April 11, he realised the handbag was missing.
Officials at Hazrat Shahjalal International Airport could not find it.
On April 26, Showkat lodged a complaint with Etihad authorities at the airport and made frantic efforts to get back the missing items throughout his stay in the country only to be further disappointed.
Frustrated, he left for Canada on May 6.
Contacted in mid-June, Executive (operation) Shambhu Nath Pal of Etihad’s Dhaka office told The Daily Star they were yet to trace the lost bag.
However, Showkat’s case is not a stray incident.
On an average, 120 arriving passengers have to leave the airport without luggage every day, airport sources said.
Cases of missing luggage shoot up three to four times in the peak season between November and February, they added.
An airport official, preferring anonymity, said over 3,600 luggage of incoming travellers went missing in June alone.
In June alone, the national flag carrier Biman lost 950 bags, Saudi Airlines 700, Indian Express 500, Pakistan International Airways 200 and Gulf Airways 250 luggage that month.
Several high officials of Shahjalal airport, preferring anonymity, said the authorities almost take no step to check luggage missing.
The department that handles fliers’ luggage has 200 employees while the requirement is over 300. And, they do the work manually.
In 2010, they added, the airport authorities planned to introduce automated Baggage Reconciliation System.
As part of the scheme, the authorities need eight machines which have yet to be procured.
Contacted, a director of the airport said the airport will switch to automation but it will take time.
As per the International Air Transport Association rules airlines are bound to pay up when they lose or damage passengers’ luggage, sources said.
The airport hardly helps passengers get the compensation, and as a result, the carriers get away with it.
Besides, bags and cases often fall from the carts and the carousels, or their tags are often torn off, sources said.
Mohammad Monir Hossain of Dhanmondi said he landed at the airport at 1:20pm on July 1 by a Turkish Airlines flight and while receiving his luggage he found his 55 inches TV set worth over Tk 2 lakh damaged.
He said he had informed the carrier about the matter but it gave him no satisfactory answer.
Meanwhile, Showkat Alam Khan’s mother passed away last month. He returned to the country a few days before her death and left again after the funeral, but Etihad Airways has yet to trace his missing luggage.

-With The Daily Star input

Related News

5 magnitude earthquake jolts parts of Bangladesh

News Desk : dhakamirror.com A magnitude 5 earthquake jolted a large part of the country on Sunday (2 June) afternoon., including Dhaka. The quake struck at 2:44pm from a depth of about 110km, according to the Bangladesh Meteorological Department, and was centred in the Mawlaik area of Myanmar, 441 km southeast of Dhaka. The quake ... Read more

Over 2cr to be fed as daylong Vitamin ‘A’ plus campaign begins

News Desk : dhakamirror.com The National Vitamin A-plus campaign is being conducted with a target to feed the capsules to over 2.22 crore children, aged between six months and 59 months. The campaign started at 8am on Saturday (June 1) and will continue till 4pm. Feeding Vitamin A capsules prevents blindness in children, ensures normal ... Read more

Postponed notice fake, HSC exams on June 30 as per schedule

News Desk : dhakamirror.com The Higher Secondary Certificate (HSC) and equivalent exams will be held on time as per previous announcement, beginning on 30 June. The routine deferring the exams for a month that is making rounds in social media, is fake, the Board of Intermediate and Secondary Education, Dhaka said on Saturday. A circular ... Read more

3 month-long ban on fishing, tourism in Sundarbans begins

News Desk : dhakamirror.com The forest department has imposed this three-month ban on fishing and tourism in the Sundarbans. Local communities, including fishermen, wood and honey collectors, who depend on the Sundarbans for their livelihoods, are concerned about a three-month ban on all activities in the forest starting Saturday. The restriction applies to visitors, including ... Read more

Appellate Division upholds HC verdict on DU teacher Samia’s demotion

News Desk : dhakamirror.com The Appellate Division today (26 May) upheld the judgement of the High Court which declared illegal the demotion order of Dhaka University faculty Samia Rahman on charges of plagiarism. A four-member appellate bench headed by senior judge M Enayetur Rahim of the Appellate Division rejected the appeal of DU as invalid. ... Read more

3.2 million children at risk as Cyclone Remal hits Bangladesh coasts: UNICEF

News Desk : dhakamirror.com As Cyclone Remal hit the coastal areas of Bangladesh, over 8.4 million people, including 3.2 million children, are at high health, nutrition, sanitation, and safety risks, according to UNICEF. ‘Our thoughts go out to the children and their families at this critical moment as they endure the storm’s impact,’ said UNICEF ... Read more

Classes suspended at coastal area schools due to cyclone

News Desk : dhakamirror.com No classes will be held at schools in the coastal areas due to Cyclone Remal, said State Minister for Disaster Management and Relief Mohibur Rahman. He said this after a meeting of the inter-ministerial disaster management coordination committee at the Secretariat on Sunday. According to a bulletin of the Met Office, ... Read more

Cyclone Remal forms over Bay, signal 7 at Payra and Mongla

News Desk : dhakamirror.com The deep depression over the east and west central Bay of Bengal intensified into a cyclonic storm “Remal” at around 9:00 pm today and is expected to hit the country’s coasts between 6pm and 11:59pm tomorrow, according to the Bangladesh Meteorological Department (BMD). The Met Office asked the Payra and Mongla ... Read more

Admissions for Class XI start tomorrow

News Desk : dhakamirror.com The first phase of applications for Class XI admission for the 2024–2025 academic year will begin tomorrow, May 26, and run through June 11th. According to the XI class admission circular 2024-25, the online application system is divided into three phases with designated application windows, result announcements, and confirmation periods. Students ... Read more

Exam will not be postponed for Cyclone Remal: NU

News Desk : dhakamirror.com The National University has decided not to postpone the Introduction to Government Policy exam for 4th-year Political Science honours students for the academic year 2022, despite the warning for the approaching Cyclone Remal. The exam is scheduled to be held on Sunday (26 May) at 1:00pm, the same day that the ... Read more

Gold price cut by Tk 1,084 per bhori

News Desk : dhakamirror.com The prices of gold in the country’s local market witnessed a fall on Thursday as the Bangladesh Jewellers’ Association (Bajus) slashed the price of 22-carat gold by Tk 1,084 per bhori (11.664 grammes). The new rate for the precious metal will come into effect on Friday, BAJUS said in a press ... Read more

Don’t pay anyone for visas, or work permits: Italian envoy

News Desk : dhakamirror.com Italian Ambassador to Bangladesh, Antonio Alessandro, advised visa-seekers not to pay anyone for visas, emphasising that the embassy only charges small taxes and processing fees. “Our services are free except for these official fees,” he said today (21 May) following a meeting with Shofiqur Rahman Choudhury, the State Minister for Expatriates’ ... Read more

Bangladeshi mountaineer Babar Ali conquers Everest

News Desk : dhakamirror.com Babar Ali from Chattogram has summited Mount Everest and raised the red and green flag on the world’s highest peak. He reached the summit at 8:30am local time (8:45am Bangladesh time) on Sunday, proudly raising the red and green flag of Bangladesh. He began his journey on 1 April, after necessary ... Read more

Price of gold increases by Tk1,178 per bhori

The new rate will be effective from Sunday (19 May) News Desk : dhakamirror.com The Bangladesh Jewellers Association (Bajus) today (18 May) increased the price of gold by Tk1,178 per bhori, followed by a price hike in the local bullion market. According to a Bajus statement, 22-carat gold will now cost Tk1,18,460 per bhori (11.664 ... Read more

9 Bangladeshis named in Forbes “30 Under 30 Asia” list

News Desk : dhakamirror.com Nine Bangladeshis have been named in Forbes “30 Under 30 Asia” list for their contributions across various industries. Forbes announced its prestigious “30 Under 30 Asia” list for the ninth consecutive year yesterday (15 May), showcasing 300 exceptional young individuals under the age of 30 who are making significant strides across ... Read more

SC Stays HC Verdict On Condemn Cell

News Desk : dhakamirror.com The Appellate Division on Wednesday stayed a High Court verdict that asked the jail authorities not to put death sentence inmates in the solidarity confinement before the end of all legal processes. The Appellate Division judge in chamber, Justice M Enayetur Rahim, granted the stay after hearing an appeal filed by ... Read more

BRTA to take ‘no helmet, no fuel’ policy for bikers

News Desk : dhakamirror.com Besides, no battery-run auto-rickshaws will be allowed to operate in Dhaka The Bangladesh Road Transport Authority (BRTA) has decided to take a “no helmet, no fuel” approach for motorcycle riders across the country. Besides, no battery-run auto-rickshaws will be allowed to operate in Dhaka, according to decisions taken at a meeting ... Read more

MV Abdullah finally arrives at Ctg port

News Desk : dhakamirror.com The 23 crew members of Bangladeshi flag carrier MV Abdullah, which was recently freed from the captivity of Somali pirates, has reached the Chittagong Port today (14 May). The Chittagong Port Authority has a reception at the New Mooring Container Terminal (NCT) to welcome back the sailors. Their family members are ... Read more

JnU female student gets 5 yrs in DSA case

News Desk : dhakamirror.com A Dhaka tribunal has sentenced Tithy Sarker, a suspended student of Jagannath University, to five years imprisonment in a DSA case filed for making derogatory comments about religion on Facebook. However, it has granted her a year-long probation on eight conditions, including regular care for her aged father, following traffic rules, ... Read more

Detention in condemned cells before final disposal of the case unlawful: High Court

News Desk : dhakamirror.com The High Court (HC) has ruled that it is illegal and unlawful to detain convicts in the condemned cell (blind cell) of the prison before the death sentence is finalised by the verdict of the Supreme Court’s Appellate Division. The High Court bench of Justice Sheikh Hasan Arif and Justice Md ... Read more