Wednesday, April 17, 2024

Make VAS prices clear to customers

Telecom regulator asks mobile operators The telecom regulator has asked mobile operators to inform customers about the regular tariff of their SMS-based value added services when the promotional period of a particular service ends. The regulator also directed the operators to let the customers choose whether they want to continue receiving the service at the ... Read more

Call drops irk mobile users

Mobile phone users have been facing bad voice services, like call drops, for quite some time. Bangladesh Telecommunication Regulatory Commission (BTRC) logged a number of complaints from subscribers of mobile operators, said an official of the commission. As the mobile operators are providing services beyond their capacity, call drops are ocurring — both